Think 2021: AI and automation dominate IBM's growth strategy

During IBM's Think 2021 event, the company discussed how hybrid cloud operations and artificial intelligence (AI) are essential to its strategy and the digital transformation of its customers. CEO Arvind Krishna spoke about how these elements are helping customers to emerge from the pandemic as more resilient, agile businesses. The event underlined many aspects of IBM's strategy, including its intention to become a platform company, underpinned by its Red Hat OpenShift and systems infrastructure, Watson AI and automation solutions, and a partner community that brings industry-specific solutions. But AI and automation stood tallest this year, indicating that IBM believes these converging areas represent its biggest prospects for growth in the coming years. Expectedly, AI permeated almost every session, but automation took a more prominent role this year as it forms an increasingly important theme for IBM.