How Ankesh Kumar Is Putting The Personal Into Chatbots At Personic.AI

A personal touch is one of the greatest tactics to gain and keep customers, as most people know. But that personal touch can be automated, surprisingly, and chatbot automation is making personalized customer service easier and faster than ever. Chatbots both understand and anticipate consumers needs, making them happier and cutting down on costs and mundane customer service needs for you. Ankesh Kumar, Founder and CEO of Personic.AI, is one of the pioneers of chatbot messaging. His company has built chatbots for brands around the world, and I got to speak with him regarding the future of chatbots and AI.