RPA vs. cognitive automation: What are the key differences?


RPA and cognitive automation are sometimes used interchangeably. While they are both important technologies, there are some fundamental differences in how they work, what they can do and how CIOs need to plan for their implementation within their organization. Key distinctions between robotic process automation (RPA) vs. cognitive automation include how they complement human workers, the types of data they work with, the timeline for projects and how they are programmed. CIOs also need to address different considerations when working with each of the technologies. RPA is typically programmed upfront but can break when the applications it works with change.

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