An AI Chatbot and Voice Assistant for the Mobile Employee

Have a look around, and you might notice that chatbots and voice assistants have permeated our lives -- bringing an air of excitement and efficiency to manual tasks and chores. Considering the amount of time and effort we expend at the office, it's about time that assistants make their way to the workplace. Although IT and security leaders are making ongoing strides to ensure their workers are enabled with the most cutting-edge technology, the employees they support continue to dedicate countless hours to basic tasks that could otherwise be delegated to an artificial intelligence (AI)-powered sidekick. It can also be a struggle for workers to overcome learning curve challenges or get on-the-go help with support-related issues. Think about the number of requests and tickets that could be avoided if users had the ability to get this level of support from an AI voice assistant. It can be frustrating trying to find a specific email or attachment when on a mobile device, oftentimes leading to multiple searches and dead ends.