Why Hardware Suppliers Need Artificial Intelligence, Business Analytics, and Machine Learning

"Improving Service Delivery Performance with Machine Learning and Artificial Intelligence," presented by TSIA. Learn how to enable smart, connected products, build the data model, and operationalize data analytics. Hear a panel of experienced service executives talk about how their companies leverage data collected from their install base to create business value for customers. "How Intelligent Algorithms and Spare Parts Combine to Deliver Outcome-Based Offers," co-presented by Becton Dickinson & Company and TSIA. With 60-70% of service incidents involving spare parts and the need for an on-site visit from an engineer/technician, the use of intelligent algorithms for install base demographics, failure rates, and stocking locations have enabled Becton Dickinson & Company to improve their operations.