How To Measure Customer Effort With IBM Watson Assistant

What is Customer Effort, and how can it be measured from chatbot conversations? And, how can Disambiguation improve Customer Effort? Aslo, can Automatic Learning be employed to improve Customer Effort over time? Below you will find an explanation of what customer effort is. And a complete how to guide on extracting Customer Effort from your IBM Watson Assistant chatbot. Customer effort is an extremely convenient metric to measure your chatbots performance.