Gartner to CIOs: 'Go forth and invest now in AI'

With hype around artificial intelligence (AI) at an all-time high, Gartner says many CIOs are understandably cautious about promoting its potential value to their business. But a new report from Gartner calls on CIOs to start investing now on AI. Digital business pressure combined with the rapid pace of innovation make it a great time for CIOs to aggressively learn how AI might influence the business strategy over the next two to four years, according to the authors of the report, Gartner analysts Janelle B. Hill, Bern Elliot and Jamie Popkin. They say CIOs can get involved at the front end of business strategy development, and educating their CEO and the board about recent developments in AI. In these discussions, CIOs can promote AI's massive potential to disrupt markets and remake existing business models, not just as an output that further automates existing capabilities.