3 ways artificial intelligence is transforming e-commerce Information Age

In 2015, the Chinese e-commerce market generated an estimated 562 billion in sales, with shopping named as the fastest-growing online activity among Chinese consumers. Though the rise of e-commerce is hardly a surprise at this point, the global reach and consistent growth in this sector make it one of the most significant global trends. What makes this all the more notable is that the rapid transition from the brick-and-mortar shops of old is still heavily limited by technology – specifically, the limitations of online product searches, which, especially compared to a conversation with a real world sales associate, return far too many irrelevant and unspecific results to be of reliably convenient use. Accordingly, what is left is a global phenomenon that has succeeded in profoundly disrupting the traditional shopping experience, but has yet to reach its full potential. The bright side to this story is that the key to unlocking the next wave of e-commerce disruption has arrived, this time with the advent of artificial intelligence (AI).