AI Meets Human Intelligence In SMB Accounting PYMNTS.com

The rise in automated solutions – especially in various finance functions – initially led to concern among financial professionals that their positions might be replaced by robots. With automation becoming more commonplace, however, it's clear that humans are undoubtedly still needed in the enterprise. Indeed, small businesses say they are actually demanding more from their accountants and bookkeepers than ever before. In addition to the standard numbers-crunching and tax filing, accountants are expected to serve as strategic advisors to small business clients. A survey last year from Seed found that small businesses are increasingly frustrated that their banks aren't providing advisory services they need, and separate research suggests that demand is now falling onto the accountant.