IBM Exec: 7 Places to Start Using Intelligent Automation

Intelligent automation can bring myriad benefits to the enterprise, both within IT and across the business. In a recent conversation with Deloitte Consulting LLP Managing Director Brijesh Singh, Nirmal explains. Singh: What are some of the top operational challenges businesses face today? On a macro level, they include inflation and the need to acquire the right skills for competitive success. At the same time, however, the complexity arising from decades' worth of legacy infrastructure presents another set.