What is Robotic Process Automation (RPA)?

Robotic process automation is the use of specialized computer programs, known as software robots, to automate and standardize repeatable business processes. Imagine a robot sitting in front of a computer looking at the same applications and performing the same keystrokes as a person would. While robotic process automation does not involve any form of physical robots, software robots mimic human activities by interacting with applications in the same way that a person does. Working as a virtual business assistant, bots complete tedious tasks, freeing up time for employees to concentrate on more engaging, revenue-generating tasks. Part of the beauty of robotic process automation technology is that it offers even non-technical employees the tools to configure their own software robots to solve automation challenges.