Let Analytics Drive Your Business Processes

As more and more businesses become fully digitized, the instantiation of their business processes and business capabilities becomes software based. Any software implementation involves decisions being made which can result in a business getting stuck in time or creating a basis for business differentiation. A lot of these decisions have to do with simple things like what fields are made operational and what functions get implemented or not. Several years ago, I was involved in helping an insurance company with its analytics software implementation. Everyone on the management team wanted the analytics software completed so they could improve their business, but one of the project leads wanted the analytics task completed after an upgrade to their key transactional processing software.