AI Services Providers Bring the Future of Intelligence Into Focus

The foundation of enterprise intelligence is technology platform that is increasingly being driven by artificial intelligence (AI). IDC has identified three pillars that drive enterprise intelligence: 1) an organization's ability to synthesize information, 2) its capacity to learn and 3) its ability to apply insights at scale. AI has immense potential to super-charge all three of these pillars. However, most enterprises still struggle with AI, and achieving enterprise intelligence at scale remains a challenge for most organizations. According to IDC's 2020 survey of analytics, AI, and RPA services buyers, 80% of respondents said they were at some stage of AI adoption, though most were only in pilots or using AI for limited business functions.