Why the hospital revenue cycle is practically begging for artificial intelligence and machine learning

When it comes to artificial Intelligence and machine learning, most often we hear them discussed in a clinical context. But that's not the only realm where AI and ML could make an impact. In fact, revenue cycle is well-suited to AI and MI. According to Nick Giannasi, chief AI officer for Change Healthcare, it's almost the perfect problem for AI and ML to solve. "You basically have a lot of historical transactions, basically claims, and then information that comes back: what was paid, what wasn't paid, what was the reason. When you have that in large volumes, it's really hard to represent that with human knowledge or rules because there are lots of combinations," Giannasi said.