Emotion AI Will Personalize Interactions

This article has been updated from the original, published on June 17, 2017, to reflect new events and conditions and/or updated research. "By 2022, your personal device will know more about your emotional state than your own family," says Annette Zimmermann, research vice president at Gartner. This assertion might seem far-fetched to some. But the products showcased at CES 2018 demonstrate that emotional artificial intelligence (emotion AI) can make this prediction a reality. Emotion AI, also known as affective computing, enables everyday objects to detect, analyze, process and respond to people's emotional states and moods -- from happiness and love to fear and shame.