HR's personal assistant: Where AI & HR meet Benefex

When we begin to think about the possibilities of an HR department powered by artificial intelligence, it's easy to get carried away into a robot-centred daydream. But the reality of AI's relationship with HR is much less science-fiction, and much closer to home. Today, AI is already at work in ways we don't see: things like LinkedIn's auto-responses prompting you to say'Congratulations' on a colleague's promotion announcement, Amazon's personalised shopping recommendations or Gmail's Smart Reply which uses machine learning to craft replies to your inbox. If we start to look into HR's use for AI, the focus should always be in enabling HR to refocus their time on strategy and human interaction. Too often, the burden of administration can weigh HR down.