Top 10 artificial intelligence stories of 2019

According to Gartner's 2019 CIO Agenda survey, organisations that have deployed artificial intelligence (AI) grew from 4% to 14% between 2018 and 2019. Organisations are looking to take advantage of smart speakers such as Alexa and Google Home to provide another channel to market, and are rolling out chatbots as an alternative to call centre staff, to deal with common queries. Thanks to the availability of AI frameworks, the barrier to entry for many organisations is quite low and developers can start building intelligence into their applications with little effort. But the biggest stumbling block for many organisations is data. Unless the data is accurate and representative, then any data model derived from the dataset will be flawed.