Taking A Look at IBM Watson Assistant Intent Recommendations

Most often the first step in creating a chatbot is listing the different intents. Intents are really the different intentions a user might want to exercise in using your chatbot. From this example Customer Care Sample Skill, the different intents are clearly care related to each other. The first intent addressed, usually is the greeting, then the goodbye, followed by small talk. The key is to segment the intents accurately, and not have conflicts.