Rethink Insurance With Cognitive Robotic Process Automation

Now, a complex AI-driven automation initiative like cognitive RPA is majorly anchored by bots. They need extensive strategy, support, maintenance and trouble-shooting arsenal around it – in a continuous manner. Process changes, app updates, security patches etc. have a huge impact on bots and involve human intervention. Bot maintenance and governance should be a conscious and well-thought out strategy from day one. Having a Robotic Operations Center (ROC) in place makes the job easier for enterprises betting big on cognitive RPA.