Council Post: How Zero-Shot Learning Turbocharges Conversational AI

Raghu Ravinutala is CEO and cofounder of enterprise-grade conversational AI platform Yellow.ai. Globally, conversational AI solutions have seen a significant uptick in the past few years, with Covid-19 being a true inflection point as the technology transitioned from a "good-to-make" to a "must-make" investment. And the demand graph has just continued to soar higher in the following months, bolstered by continued innovations in this space. In fact, according to Report Linker, "The Global Conversational AI Market is expected to grow by $1.14 bn during 2022-2026." While there has been noteworthy progress in the field of conversational AI, there is still room for advancements that can tackle limitations that restrict the true potential of the technology. Manual data training is one such limitation.