Tuesday's Tip: Know When To Automate With Artificial Intelligence - A Software Insider's Point of View

Recent client conversations indicate a desire for designing new AI Driven Smart Services. The rush to incorporate artificial intelligence into processes often requires a deeper examination of which services should be AI enabled. Constellation's latest framework for augmenting humanity encompasses six factors (see Figure 1): Six factors play a significant role in identifying which AI driven smart services deliver the greatest opportunities. Early adopters have prioritized business processes using the Constellation business hierarchy of needs. Keep in mind, that AI enablement must require a strong data strategy, deep data governance, mature business process optimization, and a data driven design point.