Towards AI Transparency: Four Pillars Required to Build Trust in Artificial Intelligence Systems

Trust is a foundational building block of human socio-economic dynamics. In software development, during the last few decades, we steadily built mechanisms for asserting trust on specific applications. When we get on planes that fly on auto-pilot or cars completely driven by robots we are intrinsically expressing trust on the creators of a specific software application. In software, trust mechanisms are fundamentally based on the deterministic nature of most software applications in which their behavior is uniquely determine by the code workflow which makes it intrinsically predictable. The non-deterministic nature of artificial intelligence(AI) systems breaks the pattern of traditional software applications and introduces new dimensions to enable trust in AI agents.