Building an Intelligent QA System With NLP and Milvus

The question answering system is commonly used in the field of natural language processing. It is used to answer questions in the form of natural language and has a wide range of applications. Typical applications include intelligent voice interaction, online customer service, knowledge acquisition, personalized emotional chatting, and more. Most question answering systems can be classified as generative and retrieval question answering systems, single-round question answering and multi-round question answering systems, open question answering systems, and specific question-answering systems. This article mainly deals with a QA system designed for a specific field, which is usually called an intelligent customer service robot.