BigPanda Launches Unified Analytics to Improve Business KPIs for IT Ops Teams

BigPanda, Inc., the leader in AIOps Event Correlation and Automation, launched Unified Analytics, a revamped feature that gives IT Ops teams new self-service analytic capabilities to create new and highly interactive dashboards and reports from complex IT Ops alert data. BigPanda is the only AIOps platform that also delivers a complete library of ready-to-use operational and value dashboards that allow users to rapidly track and measure IT operations KPIs, metrics and value use cases that show the impact of IT Ops improvements to the business. In fact, Gartner in its 2022 Market Guide for AIOps states, "One of the main barriers to implementing artificial intelligence for IT operations (AIOps) platforms is the difficulty measuring their value and a lack of understanding of benefits derived. This is hard to do for several reasons, including IT Ops data that's extremely siloed, gaps in visibility between teams, and difficulty in understanding which KPIs to measure and how they drive business impact." BigPanda's Unified Analytics addresses these challenges with new, out-of-the-box, persona-based dashboards that help IT organizations translate IT Ops metrics into business impact.