Nestle: Driving Innovation through AI and other Disruptive Tech

Nestle, a multi-conglomerate that has been leading the Food and Beverage industry for more than 150 years now, has made its mark in the digital space. The giant has been leveraging disruptive technologies like artificial intelligence, machine learning, advanced data analytics, blockchain, augmented reality, and many more to enhance business prospects and provide a better customer experience. Nestle's digital transformation journey can be traced back to 2018. Recently, Nestle expanded its AI efforts by introducing a new tool known as'Cookie Coach'. Nestle USA launched this virtual bot to provide answers to queries regarding their Toll House chocolate chip cookie recipe.