Intelligent System To Analyze Feedback Sentiments

This paper enlightens the way companies can design Intelligent System to understand their customers' sentiments better to improve their experience, which will help the businesses change their market position. Sentiment analysis is widely acknowledged in the web and social media monitoring. It allows businesses to gain a comprehensive public opinion on the organization and its services. The ability to deduce insights from the text and emoticons from social media is a practice that is now widely adopted by the organizations worldwide. Digital media represents an extensive opportunity for businesses of any industry to acquire the needs, opinions and intent that users share on social media and web.