Council Post: Addressing AI's Biggest Problem: Trust

Subex helps businesses embrace disruptive changes in the business landscape and succeed with digital trust. The popular crime flick Minority Report from 2002 seemed ahead of its time when it portrayed how a computer system could predict when a person is likely to commit a crime, long before they have even thought about it. However, a decade later, the possibilities imagined by the Tom Cruise blockbuster seem real with the emergence of COMPAS, an artificial intelligence (AI) algorithm that can predict how likely a person is to commit a crime again. The software was widely used across the U.S. until 2016, when a detailed investigation highlighted that the program was biased against a particular race. The problem lay not in the AI algorithm itself but in the data that was fed into it.