AI-driven strategies are becoming mainstream, survey finds

Deloitte today released the fourth edition of its State of AI in the Enterprise report, which surveyed 2,857 business decision-makers between March and May 2021 about their perception of AI technologies. Few organizations claim to be completely AI-powered, the responses show, but a significant percentage are beginning to adopt practices that could get them there. In the survey, Deloitte explored the transformations happening inside firms applying AI and machine learning to drive value. During the pandemic, digitization efforts prompted many companies to adopt AI-powered solutions to back-office and customer-facing challenges. A PricewaterhouseCoopers whitepaper found that 52% percent of companies have accelerated their AI adoption plans, with global spending on AI systems set to jump from $85.3 billion in 2021 to over $204 billion in 2025, according to IDC.