Blog: The Sales Capacity Challenge Intelligent Virtual Assistants for Business Sales AI Assistants Conversica

Regrettably, many leads are left unexplored due to the reality that Salespeople only have so many hours to spend on each lead before moving their attention elsewhere. Knowing this, some organizations hire Business Development Reps (BDRs) to help manage the influx of leads by evaluating, qualifying and nurturing leads before handing them off to a Salesperson to close. Still, the process isn't perfect since BDRs (much like Salespeople) will naturally cherry-pick leads based on their own assumptions. Not to mention, many businesses do not have BDR teams to leverage.