How AI is Transforming the Employee Experience in 2019

Artificial intelligence helps to segment the employee experience by leveraging data provided by the employees themselves, and using it to identify patterns in employee segments. In doing so, companies that use AI are able to uncover actionable insights enabling them to develop targeted approaches. Workday, for example, uses AI and machine learning to identify employee segments that should be trained for leadership, and those who may be at risk. Workday's dashboard uses survey metrics, statuses and responses, enabling companies to gain visibility into their human capital management, empower employees with specific needs and manage talent more effectively. Hyphen, another employee management software, uses AI to provide employee surveys, pulse polls and an open platform to generate crowd-sourced ideas.