Answers To Two Burning Questions About Conversational AI

Two million years ago, when the first homo erectus shared his newfound discovery with his hominid peers, they likely ran for the hills. But once they realized everything they could achieve with fire--from seeing in the dark and keeping warm to cooking food and fashioning tools--they quickly came around. People have always feared the unknown. But if a tool proves sound and benefits individuals in some tangible way, they'll eagerly embrace it. One technology that people are currently on the fence about--particularly in the enterprise space--is conversational artificial intelligence (AI).