Robotic Process Automation And Artificial Intelligence-A Value...

With increased focus on robotic process automation (RPA) to automate mundane and repetitive tasks, the next evolution in cognitive automation is now underway. Chief Information Officers (CIO) are evaluating and deploying second generation Cognitive RPA robots with artificial intelligence (AI) capabilities such as sentiment analysis, natural language and machine learning to enhance the decision-making process and to more cognitively orient tasks traditionally reserved for humans. While traditional RPA has been around for several years, it gained extensive popularity around 2015. RPA addresses the need to provide a comprehensive business solution in order to address operational questions in a holistic manner. It utilizes existing disparate and isolated legacy systems by emulating the same daily manual activities that a human operator takes to link functionality within systems together.