How artificial intelligence is powering retail customer experience

According to analyst Forrester, artificial intelligence (AI), big data and analytics will increase businesses' access to data, broaden the types of data that can be analysed, and raise the level of sophistication of the resulting insight. For 2017, Forrester expects investment in AI to triple. Check out the latest findings on how the hype around artificial intelligence could be sowing damaging confusion. Also, read a number of case studies on how enterprises are using AI to help reach business goals around the world. You forgot to provide an Email Address.