Question Answering: Enhancing Search with Deep Learning and NLP - Cloudera Blog

Whether it's simply interacting with Siri or OKGoogle on our phones, or talking to Alexa on our countertops, we have come to rely on the convenience of being able to casually check the weather before heading out for the day. We can see another example of a question answering system in the form of chatbots, which have become ubiquitous for digitally transformed businesses as a way to streamline and improve customer service operations with more natural language interactions (though the jury is still out on whether these chatbots facilitate or frustrate the user experience). A third example that is becoming increasingly popular can be seen in augmented analytics tools that are enabling non-technical workers to become "information workers" thanks to the ease of access to data insights through plain natural language queries, rather than highly specialized database languages. These types of capabilities are predicted to increase dramatically in the next three to five years as natural language capabilities march towards maturity.