Companies must get to grips with Artificial Intelligence or face becoming obsolete - AIinFM

The RICS has launched an insight paper which explores the impact of using artificial intelligence (AI) in the built environment, and the urgent need for industry professionals to understand how it will influence their role, as the future will rely less on human labour and more on technology. Authored by Chris Hoar, Brian Atkin and Katie King of AIinFM, the report examines the potential impact of AI on the built environment, with a focus on facilities management. One sector that the Artificial Intelligence: What it means for the built environment highlights as facing a significant impact of AI is facilities management (FM), due to the labour-intensive and repetitive nature of many FM jobs, making it an ideal place for automation of previously human-dominated tasks. However, the report weighs up the positives and negatives of such changes and how companies should deal with them. FM will always have a vital role to play within the built environment, and even though many operational roles will become more technology-led, the sector could benefit hugely from AI at a strategic level.