Where the benefits of responsible AI emerge

Responsible AI is an umbrella term encompassing fairness and equity, social and environmental impact, and privacy and safety. A more precise definition depicts responsible AI as systems that are consistent with a company's organizational values, while still delivering transformative business impact, according to Steven Mills, chief AI ethics officer, managing director and partner at Boston Consulting Group. "The end there is really important," said Mills, co-author of the report. "I can build it responsibly, considering my values and deliver business impact. Some people think you can do one or the other and I'd argue that's a false choice. You can absolutely do both and you should do both."