Question Answering based on Knowledge Graphs

The search only for documents is outdated. Users who have already adopted a question-answering (QA) approach with their personal devices, e.g., those powered by Alexa, Google Assistant, Siri, etc., are also appreciating the advantages of using a "search engine" with the same approach in a business context. Doing so allows them to not only search for documents, but also obtain precise answers to specific questions. QA systems respond to questions that someone can ask in natural language. This technology is already widely adopted and now rapidly gaining importance in the business environment, where the most obvious added value of a conversational AI platform is improving the customer experience.