Socure: How To Prevent Bias In AI PYMNTS.com

No, when it comes to the biggest immediate impact that artificial intelligence (AI) will have upon the world, financial services will likely take that honor -- a looming prize that provides fresh opportunity to consider how machines will overcome bias. Anyone who reads the news or follows science fiction knows how important AI is becoming to business, and how much change it will almost certainly bring to civilization. However, Sunil Madhu, founder and chief strategy officer of online security and predictive analytics firm Socure, told Karen Webster during a recent podcast interview that bias remains a vital issue for the future of AI and machine learning. After all, he said, "human bias cannot be trained out," especially since the majority of human decision making, according to the latest scientific findings, is governed by the biological, chemical and electrical mechanics of the subconscious. People don't even know what they know, or how they end up knowing what they know.