IBM CEO: Artificial intelligence is nearing a key tipping point

Stephanie Condon is a senior staff writer for Red Ventures based in Portland, Oregon, covering business technology for ZDNet. The global market is on the cusp of hitting a critical AI tipping point that will unlock major productivity gains, IBM CEO Arvind Krishna said to reporters this week, ahead of the annual IBM Think conference in Boston. Supporting that assertion, IBM released its Global AI Adoption Index 2022, which surveyed 7,502 senior business decision-makers. It shows that currently, 35% of companies are using AI in their business, up to four points from 2021. Additionally, 30% say employees at their organization are already saving time with new AI and automation software and tools.