Ratan Tata and Ronnie Screwala invest in AI-powered chat app Niki.ai

Tata Sons chairman emeritus Ratan Tata and Unilazer Ventures founder Ronnie Screwvala has invested an undisclosed amount in artificial intelligence-powered chat app Niki.ai. The company said it would use the funds to strengthen its technology and increase the base of partner businesses. Sachin Jaiswal, chief executive officer of Niki.ai, said, "It's a proud moment for the company to have an investment from Tata and for Unilazer to do a follow-on round. With the continued support from our investors, we now want to expand aggressively across categories." Niki uses the method of natural language processing, which enables machines to understand human language inputs, and machine learning, wherein the machine self-learns with increasing data to converse with the customers over a chat interface and helps them to place various orders.