How Companies Can Use Artificial Intelligence to Have a Human Impact With Workers

When you think of how human resource departments use computers, databases and administrative software likely are the first things that spring to mind. But increasingly, artificial intelligence has begun powering a range of next-level smarts in the back end, transforming HR from a reactionary field to a strategic initiative that can fuel corporate innovation. Deb Bubb, IBM's vice president of human resources, sits at the leading edge of this evolving effort. "We're no longer a response to the business strategy of the company," she says. "We're actively at the table driving strategy, so that we can help the company compete where it needs to be."