Distinguishing between chatbots and conversational AI

Chatbots operate based on the limited and predetermined flow that can activate a psychotherapist's conversation using a script. Chatbots usually carry out conversations by deploying a specific pattern that gives users an illusion of understanding on the part of the program. However, chatbots do not have an inbuilt framework for contextualizing events. Chatbots entail communication between humans and machines. In this case, humans tend to believe they are conversing with a fellow human.