Why smart businesses use AI to offload tasks and supercharge their teams

AI agent deployments will grow 327% during the next two years. Chief human resources officers (CHROs) plan to expand their digital labor in the next two years, investing in AI agents to increase productivity, according to the latest Salesforce global research. By 2030, 80% of CHROs believe most companies will have humans and AI agents working together. Almost nine of every 10 CHROs will focus on integrating AI agents into the workforce. By 2027, CHROs anticipate 327% growth in agent AI adoption, from 15% in 2025 to 64% in 2027.