How Digital Transformation is transforming the Insurance Industry – ictsd.org

You've probably heard the term "digital transformation." From manufacturing to retail to healthcare, commercial businesses across the board have been reshaped by it. When it comes to digital transformation, the insurance business has typically been sluggish to adopt, but now it is more apparent than ever that the time is now. Insurance companies have had to modernize their operations to stay up with the demands of their customers. Today's clients expect businesses to be available whenever and wherever they need them.