The Future of ITOps: Five Experts Weigh In On Navigating a Changing Field - The Connector by Workato

What is the future of ITOps, and how is technology shaping that future? At a recent meet-up--co-hosted by Workato, Coupa, and VictorOps with guests from Splunk, Prysm, and Praecipio Consulting--ITOps professionals of all stripes gathered to hear a panel of industry experts address these questions. Leaders from four high-profile SaaS companies shared their insight into what the changing world of ITOps holds and how businesses can gain a competitive edge. One recurring theme all panelists agreed on is the power that emerging technologies like artificial intelligence (AI) and machine learning (ML) can bring to ITOps. "We need to ask: how can you augment processes with AI and ML?" commented Sreeni Garlapati, the VP of IT at Prysm.