AI In E-Commerce: 25 Startups Bringing Artificial Intelligence To Product Discovery

As competition heats up in e-commerce and retail, startups are leveraging AI to personalize the product discovery process for buyers and retailers alike. The e-commerce and retail landscapes are becoming increasingly competitive -- especially as Amazon has asserted its dominance, claiming almost 40% of e-commerce sales in the US over the 2017 holiday season. Faced with increasing pressure from dominant players, many smaller retail and e-commerce companies are seeking strategies to differentiate themselves and attract consumers. In response, startups have emerged to help retailers and e-commerce players streamline operations and personalize customer service, often through the use of AI-powered technology. We look at the technological advancements that are reshaping various aspects of e-commerce ranging from supply chain to customer experience and last mile delivery.