Artificial Intelligence Is Ready For Prime Time, But Needs Full Executive Support – IAM Network

Finally, AI is ready for the mainstream. When your enterprise is handling transactions between 25 million sellers and 182 million buyers, supporting 1.5 billion listings, manual decision-making processes just won't cut. Such is the case with eBay, the mega commerce site, that has been employing artificial intelligence for more than a decade. As Forbes contributor Bernard Marr points out, eBay employs AI across a broad range of functions, "in personalization, search, insights, discovery and its recommendation systems along with computer vision, translation, natural language processing and more." As part of a massive operation with so much experience with AI, Mazen Rawashdeh, CTO of eBay, has plenty to say about the current state of enterprise AI.