Planning for an intelligent future

But when you use that same speaker to make an online purchase, you may be less aware of the complex AI that is involved in the process of picking and packing that item in a warehouse and routing it for delivery to your doorstep. The world of business is full of similar use cases for complex AI, where the technology is transforming business performance. However, something that underpins all of these processes is the need for planning. For example, how did the aforementioned supplier know what the demand for their product was going to be in the first instance? This is where'intelligent planning' – the application of AI to business forecasting and planning processes – comes in; another example of complex AI.