Welcome to Artificial Intelligence Week

These terms represent the most exciting development currently underway at the cutting edge, not only of marketing, but of sales, service, and business in general. At the same time, they have the power to confuse, to spread anxiety, even to generate outright panic (if you're Elon Musk). Here at DMN, we believe that machine learning (if not full-blown, Turing Test-style AI) is already changing the game when it comes to the customer experience. We've already seen, first-hand, that even if many brands aren't yet consciously affected by -- let alone planning around -- the AI revolution, things are changing fast. Developments just over the past couple of years in deep learning, and the ability of computers to process natural languages, recognize images, and juggle unstructured data (including creative assets) at great speed and scale has grown exponentially.