5 Interesting AI/ML Articles On Medium You Should Read This Week (Nov 8)

Lisa Palmer has written an article that explores the utilisation, benefits and impact of ConversationalAI within B2B(business to business) organisations. According to an explanation within the article, ConversationalAI can come in two primary forms, either an AI-powered human voice or an AI chatbot. Although the article explores the business impact and organisational shift brought on by ConverstaionalAI, there's also an inclusion of a description of ConverstaionalAI and how it is applied in organisation websites and applications to augment their customer/business relations. I would recommend this article to machine learning practitioners in managerial roles or business decision making roles, as this article creates a case for the integration of a technology that is no doubt going to be prevalent within the next few years. You can already witness the impact of Natural Language Processing within applied AI, especially with several websites having an AI chatbot to address common queries asked by customers and visitors.